Hear the emotion behind every customer interaction
SmartKeen’s AutoSenti turns customer conversations into real-time emotional intelligence.
Customers share opinions across reviews, emails, chats, surveys, and calls.
Key Challenges Faced by Businesses
- Read feedback manually
- Rely on delayed reports
- Miss emotional signals
AutoSenti is an AI-powered customer listening platform that:
- Collects feedback from every channel
- Detects emotion, intent, and urgency
- Triggers actions automatically
- Updates dashboards in real time
Technology That Powers AutoSenti
AutoSenti is built on a secure, scalable AI and automation stack:
Business Impact
With SmartKeen Autosenti, you gain:
- Prevent customer friction
- Cultivate lasting loyalty
- Sharpen decision-making
- Unify feedback streams
- Protect your brand
How we deliver
All in real time, no manual effort.
